Returns & Exchanges
At Emprada, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for eligible items in their original, unworn condition. Please note that certain clearance items are final sale and cannot be returned or exchanged.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring you include the packing slip provided in the portal.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing